1. Information we may collect
We may collect your name, contact details, property or business information, floor plans, photographs, project requirements, budget range, timeline, correspondence and other information you choose to provide. The website may also collect limited technical and usage information through security, analytics or consented cookies.
2. How we use information
Information may be used to respond to enquiries, assess and prepare project proposals, communicate about services, manage an appointed project, improve the website, maintain security, meet legal obligations and keep appropriate business records.
3. Disclosure and service providers
Information may be shared with project consultants, contractors, suppliers, professional advisers, building representatives or technology providers where reasonably required for the stated purpose. We do not sell personal data. Providers are expected to handle information only for the relevant service and with appropriate safeguards.
4. Photographs and project publication
EFR Design Pte Ltd will agree the intended use of project photographs and identifying project details with the relevant client. Private personal information will not be deliberately published as portfolio content.
5. Retention and security
We retain personal data only for as long as reasonably required for the purpose, project records, dispute management or legal and business obligations. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
6. Analytics and cookies
We may use privacy-conscious measurement tools to understand site performance and enquiry journeys. Where consent is required, optional analytics or marketing technologies will not be activated before the relevant choice. Essential security and operation may not require the same choice.
7. Access, correction and withdrawal
You may contact us to ask about personal data we hold, request an appropriate correction or withdraw consent for a use based on consent. Withdrawal does not affect earlier lawful processing and may limit our ability to provide a requested service.
8. External services
Links to WhatsApp, Instagram, Facebook, Google or other external services are governed by those providers' own privacy terms.
9. Contact
Privacy questions or requests may be sent to admin@efrdesign.com.sg. Please include enough information for us to understand and verify the request.